Shipping Information
New Zealand
Shipping fees:
We offer FREE Shipping on orders over $20 within New Zealand.
For orders under $20 the shipping cost is ONLY $3 (track & trace) NZ wide.
We you want to order a 25kg Xylitol bag, the delivery fee will be $16.
Please note that for rural area delivery, an extra fare of $4 applies. You can check if your address is located in a rural area using Address & Postcode Finder https://www.nzpost.co.nz/tools/address-postcode-finder .
Delivery:
Ezy Natural use Track and Trace for all national deliveries. This enables you to find out if your parcel is on its way, after we have dispatched it.
We will dispatch your order within 24 hours, however, if we do not have the products in stock – which can happen occasionally, we will contact you promptly and we will notify you when your product will be in stock. After this notification, you will receive your product within two days.
Please allow for 1 - 2 working days once your order has been shipped.
If your delivery address is in South Island, the delivery will take 2 days.
If you your delivery address is located in a rural area, the delivery will take 2 to 5 extra days.
International
Send us your order by email ezynatural@outlook.com if you wish to get your products delivered in another country than New Zealand. We will come back to you the cost of delivery according to your country.